Frequently Asked Questions

Your guide to grooming, shaving, and fine tools.

How long does shipping take within Canada?

We typically process orders within 1-2 business days. Shipping times vary by province, but most customers receive their grooming supplies within 3-7 business days via Canada Post.

Can I return a safety razor or grooming product?

For hygiene reasons, we cannot accept returns on used razors, brushes, or opened apothecary items. Unopened and unused products in original packaging can be returned within 30 days.

Do you offer international shipping?

Yes, we ship our curated selection of tools and soaps worldwide. Please note that certain alcohol-based aftershaves may be restricted to ground shipping within North America.

How do I maintain my straight razor or kitchen knife?

We recommend rinsing with warm water and drying thoroughly after every use. For high-carbon steel, apply a food-safe mineral oil to prevent oxidation and store in a dry environment.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and Shop Pay for a secure checkout experience.

Are your products cruelty-free?

We prioritize stocking brands that adhere to ethical standards. Many of our soaps and brushes are vegan-friendly; please check the specific product descriptions for 'Synthetic' or 'Vegan' labels.